Legal & Policies

Clear, transparent policies regarding your privacy, our terms of service, and cookie usage.

Have questions regarding our policies?

Our legal and compliance team is available to assist with inquiries, certifications, or custom compliance agreements.

info@alisvalves.com +91 9998 921 922 Contact Compliance Team

At ALIS Valves, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines our practices regarding the collection, use, maintenance, and disclosure of data acquired through our website and industrial services.

1. Information We Collect

We collect information that you voluntarily provide to us when requesting valve quotes, submitting technical inquiries, downloading product catalogues, or contacting our technical sales team:

Personal & Contact Details: Name, job title, company name, corporate email address, and contact telephone number.
Engineering Specifications: Pressure class, nominal diameter (DN), body material (WCB, CF8M, Duplex), actuator preferences, media parameters, and project drawings uploaded via inquiry forms.
Technical & Usage Data: Browser type, IP address, operating system, pages viewed, time spent on site, and referring URLs, collected through analytical cookies and server logs.

2. How We Use Your Information

ALIS Valves processes collected data strictly for legitimate engineering and commercial purposes, including:

Generating accurate technical proposals, sizing calculations, and commercial quotations.
Fulfilling orders, scheduling factory acceptance tests (FAT), and coordinating global shipments.
Sending requested technical brochures, CAD data, and material test certificates (MTCs).
Improving our digital tools, catalogue search, and overall browsing experience.

3. Data Security & Storage

We employ industrial-grade security controls—including TLS encryption, role-based access management, and secure hosting protocols—to prevent unauthorized access, accidental alteration, disclosure, or destruction of your confidential information.

ALIS Valves never sells, rents, or monetizes customer or technical data. Information is only shared with verified logistics partners, testing agencies, or legal authorities when required by law.

4. Your Legal Rights

Under applicable data protection legislation (including GDPR and local statutory provisions), you have the right to request access to, rectification of, or erasure of your personal data held in our systems. To exercise these rights, please email our data protection desk at info@alisvalves.com.

Welcome to ALIS Valves. These Terms and Conditions govern your access to and use of our website (alisvalves.com), digital catalogues, engineering documents, and procurement services.

1. Acceptance of Terms

By accessing or using this website, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of this site immediately.

2. Intellectual Property Rights

All engineering drawings, 3D valve models, product specifications, trademarks, logos, catalogue materials, and written text published on this website are the proprietary intellectual property of ALIS Valves or its licensors.

You may download datasheets and catalogues solely for evaluation, internal procurement, and engineering design purposes.
Unauthorized reproduction, redistribution, reverse-engineering, or commercial exploitation without prior written consent is strictly prohibited.

3. Quotations & Technical Sizing

Any specifications, dimensions, flow coefficients (Cv/Kv), and weight calculations provided online serve as informational engineering estimates. Formal commercial binding commitments are exclusively defined in our stamped technical offers, purchase order acknowledgments, and approved General Assembly (GA) drawings.

4. Limitation of Liability

While ALIS Valves takes utmost care to maintain data accuracy, we do not warrant that the website content will be error-free, uninterrupted, or completely up-to-date at all times. In no event shall ALIS Valves be liable for indirect, incidental, or consequential damages resulting from website use.

5. Governing Law & Jurisdiction

These terms shall be governed by and construed in accordance with applicable laws, and any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts.

This Cookie Policy explains how ALIS Valves uses cookies and related web tracking technologies when you visit our website. It details what cookies are, how we deploy them, and how you can control your preferences.

1. What Are Cookies?

Cookies are small text files stored on your computer, tablet, or smartphone when you load website pages. They allow our systems to recognize your device, remember navigation preferences, and deliver a frictionless browsing experience.

2. Types of Cookies We Use

Cookie Category	Purpose & Usage
Strictly Necessary	Essential for fundamental site functions, form submissions, inquiry security tokens, and responsive navigation. These cannot be disabled.
Performance & Analytics	Collect anonymous metrics on page views, catalogue downloads, and user navigation paths to help us enhance site speed and usability.
Functional Cookies	Store your selected region, language, or catalogue filter selections so you do not need to re-enter them on subsequent visits.

3. Managing Your Cookie Preferences

Most modern web browsers allow you to manage and block cookies through their privacy settings. Please note that disabling essential cookies may impact certain interactive tools such as catalogue downloads or contact forms.

Google Chrome: Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox: Preferences → Privacy & Security → Cookies and Site Data
Apple Safari: Preferences → Privacy → Manage Website Data
Microsoft Edge: Settings → Cookies and Site Permissions

4. Updates to This Policy

We may periodically update this Cookie Policy to reflect changes in regulatory standards or technology updates. Revisions will be posted here with an updated revision date.